Customer Service, Tech Support & Department Contacts - Xerox

Mobile Solutions & Services - Xerox

Printer Supplies & E-Concierge - Xerox

Xerox Product Locator for Printers and Production Equipment

Xerox Office Products and Solutions - Xerox

Print Management Software & Services - Xerox

Printing Supplies - Xerox

Printers & Scanners for Your Home Office - Xerox

Xerox My Support - Technical & Printer Support, Metered Supplies

Workplace Apps - ConnectKey - Xerox

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

June 2025

May 2025

Xerox Holdings

Title / URL	Issues
Customer Service, Tech Support & Department Contacts - Xeroxwww.xerox.com/en-us/about/contact-us	8
Mobile Solutions & Services - Xeroxwww.xerox.com/en-us/office/mobile-solutions	8
Printer Supplies & E-Concierge - Xeroxwww.xerox.com/en-us/printer-supplies/econcierge	8
Xerox Product Locator for Printers and Production Equipmentwww.xerox.com/en-us/product-finder	8
Xerox Office Products and Solutions - Xeroxwww.xerox.com/en-us/office	8
Print Management Software & Services - Xeroxwww.xerox.com/en-us/office/software-solutions	8
Printing Supplies - Xeroxwww.xerox.com/en-us/printer-supplies	8
Printers & Scanners for Your Home Office - Xeroxwww.xerox.com/en-us/office/home-office-printers	8
Xerox My Support - Technical & Printer Support, Metered Supplieswww.xerox.com/en-us/about/my-support	8
Workplace Apps - ConnectKey - Xeroxwww.xerox.com/en-us/connectkey/workplace-apps	8

Ensure focus is not fully obscured

Xerox Holdings

Where this issue has occurred