Complaints

Answers to WDH tenants’ frequently asked questions

How can i get help to save money on my gas and electricity bills?

Login to view this page

What are my rent free weeks?

There is a problem with my heating – what should I do?

Tenant online account login

Condensation

Where are Homesearch properties advertised and how do I apply?

How can I save money on my household energy bills?

To comply with WCAG 2.1, fields must identify what their purpose is _programmatically_. If done correctly,
this allows browsers to help users fill in forms with known information, such as their name and email address.

This is accomplished via the `autocomplete` attribute, which should be set to a 
[supported value](https://developer.mozilla.org/en-US/docs/Web/HTML/Attributes/autocomplete) wherever
appropriate, e.g. 

```html
<label for="name">
  First Name
</label>
<input id="name" type="text" autocomplete="given-name">
```

For fields where `autocomplete` is not appropriate, e.g. due to security, or the field not matching the
specification, the specific field should be ignored.

## Methodology

* All fields which could support `autocomplete` (e.g. text fields)
  are checked. Other fields - like dropdown menus - are ignored.
* The [accessible name](https://www.w3.org/TR/accname-1.2/) of each field is considered. In most cases this
  will be the `<label>` for the field.
* If the name matches a known pattern the field 
  must have an appropriate `autocomplete` value specified.
  For example, an `<input>` with type `text` with a label of 
  "First Name" would be expected to have an autocomplete value 
  of `given-name` or similar.

Note that using `autocomplete="on"` is not sufficient to pass this check, a
specific named autocomplete value must be used. See the
[supported values](https://developer.mozilla.org/en-US/docs/Web/HTML/Attributes/autocomplete).

## Troubleshooting

If a field is a false positive, check whether the field has an 
appropriate accessible name (i.e. a `<label>` or `aria-label`).

If the label is incorrect, Silktide may assume that the field 
requires `autocomplete` where it does not. You should fix the 
label to avoid this.

Otherwise, you can simply ignore the specific field.

## More information

* [How to use HTML 5.2 attributes](https://www.w3.org/WAI/WCAG21/Techniques/html/H98)

identify-input-purpose

June 2025

May 2025

Wakefield And District Housing Limited

Title / URL	Issues
Complaintswww.wdh.co.uk/ContactUs/Complaints/	2
Answers to WDH tenants’ frequently asked questionswww.wdh.co.uk/Tenant/FAQ/Category/	1
How can i get help to save money on my gas and electricity bills?www.wdh.co.uk/Tenant/FAQ/?QID=456	1
Login to view this pagewww.wdh.co.uk/Authentication/Login.aspx?ReturnUrl=%2fTenant%2fSecure%2fRepairs%2f	1
What are my rent free weeks?www.wdh.co.uk/Tenant/FAQ/?QID=472	1
There is a problem with my heating – what should I do?www.wdh.co.uk/Tenant/FAQ/?QID=449	1
Tenant online account loginwww.wdh.co.uk/Tenant/	1
Condensationwww.wdh.co.uk/Condensation/	1
Where are Homesearch properties advertised and how do I apply?www.wdh.co.uk/Tenant/FAQ/?QID=291	1
How can I save money on my household energy bills?www.wdh.co.uk/Tenant/FAQ/?QID=459	1

Identify the purpose of fields programmatically

Wakefield And District Housing Limited

Where this issue has occurred