Help and Support Center | UPS - United States

Understand and Pay Bills | UPS - United States

Cold Chain Solutions: Shipping, Packaging, & Storage | UPS Healthcare™ - United States

File a Claim | UPS - United States

Change a Delivery | UPS - United States

UPS Healthcare™ - Healthcare Supply Chain & Logistics Solutions - United States

Ecommerce Returns Management with Happy Returns | UPS - United States

When specifying accessible names via `aria-labelledby`, ensure that the 
label elements exist.

## Explanation

Accessible names are required for many parts of a page, including form controls.
One way to accomplish this is to use `aria-labelledby` to specify the ID or IDs of 
other elements which contain a label. For example:

```html
<h2 id="dialog-labell">Important message!</h2>
<dialog aria-labelledby="dialog-label">
```

In this example, the `aria-labelledby` for the `<dialog>` points to an ID of `dialog-label`,
which doesn't exist. The heading it refers to instead has an ID of `dialog-labell`, presumably 
a typo.

## Why this matters

It isn't usually clear when an accessible name is broken, even during user testing.

This check helps to identify where an element clearly intended to have a label, but
that label is missing.

When a label is broken, it may be impossible for a user of assistive technologies
to understand what that element does.

missing-aria-labelled-by

January 2026

December 2025

Title / URL	Issues
Help and Support Center \| UPS - United Stateswww.ups.com/us/en/support/contact-us	5
Understand and Pay Bills \| UPS - United Stateswww.ups.com/us/en/business-solutions/ups-billing	4
Cold Chain Solutions: Shipping, Packaging, & Storage \| UPS Healthcare™ - United Stateswww.ups.com/us/en/healthcare/solutions/coldchain	4
File a Claim \| UPS - United Stateswww.ups.com/us/en/support/file-a-claim	3
Change a Delivery \| UPS - United Stateswww.ups.com/us/en/track/change-delivery	3
UPS Healthcare™ - Healthcare Supply Chain & Logistics Solutions - United Stateswww.ups.com/us/en/healthcare/home	3
Ecommerce Returns Management with Happy Returns \| UPS - United Stateswww.ups.com/us/en/ups-happyreturns	2

Fix missing ARIA label IDs

UPS

Where this issue has occurred