All about your bill | United Utilities

Save water | United Utilities

United Utilities - Understanding your bill

Billing FAQ | United Utilities

Save water, energy and money | United Utilities

Leaky Loos | United Utilities

Contact us | United Utilities

Your water supply | United Utilities

First time visit: View without clicking anything

Cookies | United Utilities

Lists (e.g., `<ul>` or `<ol>`) should only contain list items (`<li>`) as a direct descendant 
to ensure that screen readers can accurately report the amount of items contained in the list. 

## Example

In the following example, some screen readers would say this list has two items, instead of 
four: 

```html
<ul>
    <div class="some_class">
        <li>Example 1</li>
    </div>
    <div class="some_other_class">
        <li>Example 2</li>
        <li>Example 3</li>
        <li>Example 4</li>
    </div>
</ul>
```

To fix this, you would need to remove the `<div class="some_class">` and 
`<div class="some_other_class>` elements and ensure only `<li>` list items remain.

## Further reading

The [formal specification for the list element](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/ul)
shows what is and is not permitted inside an `<ul>` and `<ol>`.

See [Technique H88](https://www.w3.org/TR/WCAG20-TECHS/H88.html) for more information.

list-not-following-semantics

January 2025

December 2024

United Utilities

Title / URL	Issues
All about your bill \| United Utilitieswww.unitedutilities.com/my-account/your-bill/	1
Save water \| United Utilitieswww.unitedutilities.com/help-and-support/save-water/	1
United Utilities - Understanding your billwww.unitedutilities.com/my-account/your-bill/understanding-your-bill/	1
Billing FAQ \| United Utilitieswww.unitedutilities.com/my-account/your-bill/billing-faqs/	1
Save water, energy and money \| United Utilitieswww.unitedutilities.com/help-and-support/save-water/save-energy/	1
Leaky Loos \| United Utilitieswww.unitedutilities.com/help-and-support/save-water/leakyloo/	1
Contact us \| United Utilitieswww.unitedutilities.com/help-and-support/contact-us/	1
Your water supply \| United Utilitieswww.unitedutilities.com/help-and-support/your-water-supply/	1
First time visit: View without clicking anythingwww.unitedutilities.com/	1
Cookies \| United Utilitieswww.unitedutilities.com/privacy/cookies/	1

Ensure lists are marked up correctly

United Utilities

Where this issue has occurred