TSB Login Issues | TSB Bank

Book an Appointment Online | TSB Bank

Fraud Refund Guarantee | TSB Bank

Get an insurance quote

Savings Accounts | Savings & Invest | TSB Bank

Personal Banking | Life Made More | TSB Bank

Supporting you if you’re in a vulnerable situation | TSB Bank

Fraud Prevention Centre | TSB

Mortgages | Mortgage Rates & Deals | TSB Bank

Credit Cards - Apply for a Credit Card | TSB Bank

To comply with WCAG 2.1, fields must identify what their purpose is _programmatically_. If done correctly,
this allows browsers to help users fill in forms with known information, such as their name and email address.

This is accomplished via the `autocomplete` attribute, which should be set to a 
[supported value](https://developer.mozilla.org/en-US/docs/Web/HTML/Attributes/autocomplete) wherever
appropriate, e.g. 

```html
<label for="name">
  First Name
</label>
<input id="name" type="text" autocomplete="given-name">
```

For fields where `autocomplete` is not appropriate, e.g. due to security, or the field not matching the
specification, the specific field should be ignored.

## Methodology

* All fields which could support `autocomplete` (e.g. text fields)
  are checked. Other fields - like dropdown menus - are ignored.
* The [accessible name](https://www.w3.org/TR/accname-1.2/) of each field is considered. In most cases this
  will be the `<label>` for the field.
* If the name matches a known pattern the field 
  must have an appropriate `autocomplete` value specified.
  For example, an `<input>` with type `text` with a label of 
  "First Name" would be expected to have an autocomplete value 
  of `given-name` or similar.

Note that using `autocomplete="on"` is not sufficient to pass this check, a
specific named autocomplete value must be used. See the
[supported values](https://developer.mozilla.org/en-US/docs/Web/HTML/Attributes/autocomplete).

## Troubleshooting

If a field is a false positive, check whether the field has an 
appropriate accessible name (i.e. a `<label>` or `aria-label`).

If the label is incorrect, Silktide may assume that the field 
requires `autocomplete` where it does not. You should fix the 
label to avoid this.

Otherwise, you can simply ignore the specific field.

## More information

* [How to use HTML 5.2 attributes](https://www.w3.org/WAI/WCAG21/Techniques/html/H98)

identify-input-purpose

June 2024

May 2024

TSB Bank

Title / URL	Issues
TSB Login Issues \| TSB Bankwww.tsb.co.uk/login-issues/	3
Book an Appointment Online \| TSB Bankwww.tsb.co.uk/appointments/	2
Fraud Refund Guarantee \| TSB Bankwww.tsb.co.uk/fraud-prevention-centre/fraud-refund-guarantee/	2
Get an insurance quotewww.tsb.co.uk/insurance/	2
Savings Accounts \| Savings & Invest \| TSB Bankwww.tsb.co.uk/savings/	2
Personal Banking \| Life Made More \| TSB Bankwww.tsb.co.uk/personal/	2
Supporting you if you’re in a vulnerable situation \| TSB Bankwww.tsb.co.uk/support-for-individual-banking-needs/	2
Fraud Prevention Centre \| TSBwww.tsb.co.uk/fraud-prevention-centre/?WT.ac=AS00724_PCMS_SE_ALL_TI_LA	2
Mortgages \| Mortgage Rates & Deals \| TSB Bankwww.tsb.co.uk/mortgages/	2
Credit Cards - Apply for a Credit Card \| TSB Bankwww.tsb.co.uk/credit-cards/	2

Identify the purpose of fields programmatically

TSB Bank

Where this issue has occurred