Microsoft Word - Complaint Code and Policy

Microsoft Word - Complaints - Self-Assessment Form

c3bef6_be8fbf1910d64e3aac2f25f227ceb37d.pdf

c3bef6_082438ad7ccf48bcb93cba9398cfcfbc.pdf

c3bef6_b43ab88443fc46e5ac7d2a2b9e553080.pdf

c3bef6_608d4c2039334c8fb94e3d214b50127e.pdf

Microsoft Word - Annual Complaints and Service Improvement Report April 23 - March 24

PDF documents must be tagged to ensure accessibility and compliance with digital standards.

## What this means

Tagging in a PDF involves adding hidden metadata that outlines the structure and content of the document. These tags function similarly to HTML tags, describing elements like headings, paragraphs, lists, and tables. They are crucial for screen readers and other assistive technologies to interpret the content correctly.

## Why it matters

1. **Accessibility**: Tagging makes PDFs accessible to individuals with disabilities, allowing assistive technologies to read and navigate the document effectively.
2. **Legal Compliance**: Various laws and regulations require digital content, including PDFs, to be accessible. Failure to comply can lead to legal complications.
3. **Usability**: Tagged PDFs are more user-friendly, providing better navigation and search capabilities for all users.

## How to fix

1. **Use Tag-enabled PDF Creators**: Create or convert documents using software that supports tagging, like Adobe Acrobat or Microsoft Word.
2. **Manually Add Tags**: If your PDF isn't tagged, use a PDF editor's accessibility tools to add tags. This includes setting a logical reading order and adding alternative text for images.
3. **Consult Guidelines**: Follow best practices outlined in WCAG or similar guidelines for effective tagging.

## Testing Methodology

Silktide looks at the PDF and flags it if it doesn't contain tags.

## Further Reading

- [Adobe's Guide to PDF Accessibility](https://www.adobe.com/accessibility/pdf/pdf-accessibility-overview.html)

pdf-must-be-tagged

January 2026

December 2025

The Field Lane Foundation

Title / URL	Issues
Microsoft Word - Complaint Code and Policywww.fieldlane.org.uk/_files/ugd/bb6d1e_4b8dd6352de949edbeddb794a082ae69.pdf	1
Microsoft Word - Complaints - Self-Assessment Formwww.fieldlane.org.uk/_files/ugd/c3bef6_2a7f10b761c346b2aed9174772f8130d.pdf	1
c3bef6_be8fbf1910d64e3aac2f25f227ceb37d.pdfwww.fieldlane.org.uk/_files/ugd/c3bef6_be8fbf1910d64e3aac2f25f227ceb37d.pdf	1
c3bef6_082438ad7ccf48bcb93cba9398cfcfbc.pdfwww.fieldlane.org.uk/_files/ugd/c3bef6_082438ad7ccf48bcb93cba9398cfcfbc.pdf	1
c3bef6_b43ab88443fc46e5ac7d2a2b9e553080.pdfwww.fieldlane.org.uk/_files/ugd/c3bef6_b43ab88443fc46e5ac7d2a2b9e553080.pdf	1
c3bef6_608d4c2039334c8fb94e3d214b50127e.pdfwww.fieldlane.org.uk/_files/ugd/c3bef6_608d4c2039334c8fb94e3d214b50127e.pdf	1
Microsoft Word - Annual Complaints and Service Improvement Report April 23 - March 24www.fieldlane.org.uk/_files/ugd/c3bef6_d8e6c70035b34833b78a2a629a18eef9.pdf	1

Tag all PDFs

The Field Lane Foundation

Where this issue has occurred