Thames Water - The UK’s largest water and wastewater company

Our website's accessibility | Legal | Thames Water

Water and waste help | Help and advice | Thames Water

Regulation and plans | About us | Thames Water

Contact us | Thames Water | Customer service contact

Water meters information | Help and advice | Thames Water

Terms and conditions | Legal | Thames Water

Our projects and innovation | About us | Thames Water

Get extra help | Help and advice | Thames Water

Wholesale - water and waste services for business customers | Thames Water

People using screen readers are not able to see the layout of a form. To make forms
accessible, they must define explicit text labels for each form control. 

Usually the best solution is to use a `<label>` element. The label may be linked to 
by the form control:

```html
<label for="name">Full name</label>
<input type="name" id="name">
```

or the `<label>` can be wrapped around the form control:

```html
<label>
    Full name <input type="name">
</label>
```

Buttons are different, as their labels are specified by the code for the button, e.g.

```html
<input type="submit" value="Send message">
<button>Send message</button>
```

Alternatively ARIA attributes, such as `aria-label` may be used, but this information
will not be conveyed to visual users. For more information, see [W3C's guide to labeling controls](https://www.w3.org/WAI/tutorials/forms/labels/).

Hidden input fields (`<input type="hidden">`) do not require labels.
Note that the `placeholder` attribute 
[should not be used as an alternative to a label](https://www.w3.org/TR/html/sec-forms.html#the-placeholder-attribute),
nor should the `title` attribute.

## Custom roles

Note that this check considers the underlying accessible role of an element, which can be 
different from the tag itself.

For example, this `<div>` has a `role` of `button`, and so is expected to have a label, like
a button would.

```html
<div role="button"></div>
```

form-control-labels

May 2025

April 2025

Thames Water

Title / URL	Issues
Thames Water - The UK’s largest water and wastewater companywww.thameswater.co.uk/	2
Our website's accessibility \| Legal \| Thames Waterwww.thameswater.co.uk/legal/website-accessibility	2
Water and waste help \| Help and advice \| Thames Waterwww.thameswater.co.uk/help/water-and-waste-help	2
Regulation and plans \| About us \| Thames Waterwww.thameswater.co.uk/about-us/regulation	2
Contact us \| Thames Water \| Customer service contactwww.thameswater.co.uk/contact-us	2
Water meters information \| Help and advice \| Thames Waterwww.thameswater.co.uk/help/water-meters	2
Terms and conditions \| Legal \| Thames Waterwww.thameswater.co.uk/legal/terms-and-conditions	2
Our projects and innovation \| About us \| Thames Waterwww.thameswater.co.uk/about-us/projects-and-innovation	2
Get extra help \| Help and advice \| Thames Waterwww.thameswater.co.uk/help/get-extra-help	2
Wholesale - water and waste services for business customers \| Thames Waterwww.thameswater.co.uk/wholesale	2

Ensure form controls have labels

Thames Water

Where this issue has occurred