First time visit: View without clicking anything

Southwest Airlines | Airline Tickets and Low Fares

Enroll in Rapid Rewards | Southwest Airlines

Manage Flight Reservation | Southwest Airlines

About Southwest | Southwest Airlines

Travel Advisories & Alerts | Southwest Airlines

Cheap International Flights | Southwest Airlines

People using screen readers are not able to see the layout of a form. To make forms
accessible, they must define explicit text labels for each form control. 

Usually the best solution is to use a `<label>` element. The label may be linked to 
by the form control:

```html
<label for="name">Full name</label>
<input type="name" id="name">
```

or the `<label>` can be wrapped around the form control:

```html
<label>
    Full name <input type="name">
</label>
```

Buttons are different, as their labels are specified by the code for the button, e.g.

```html
<input type="submit" value="Send message">
<button>Send message</button>
```

Alternatively ARIA attributes, such as `aria-label` may be used, but this information
will not be conveyed to visual users. For more information, see [W3C's guide to labeling controls](https://www.w3.org/WAI/tutorials/forms/labels/).

Hidden input fields (`<input type="hidden">`) do not require labels.
Note that the `placeholder` attribute 
[should not be used as an alternative to a label](https://www.w3.org/TR/html/sec-forms.html#the-placeholder-attribute),
nor should the `title` attribute.

## Custom roles

Note that this check considers the underlying accessible role of an element, which can be 
different from the tag itself.

For example, this `<div>` has a `role` of `button`, and so is expected to have a label, like
a button would.

```html
<div role="button"></div>
```

form-control-labels

August 2025

July 2025

Southwest Airlines

Title / URL	Issues
First time visit: View without clicking anythingwww.southwest.com/	35
Southwest Airlines \| Airline Tickets and Low Fareswww.southwest.com/	35
Enroll in Rapid Rewards \| Southwest Airlineswww.southwest.com/loyalty/enroll/?cbid=CB750112&clk=CB750112	26
Enroll in Rapid Rewards \| Southwest Airlineswww.southwest.com/loyalty/enroll/?clk=HP-RR-ENROLL	26
Enroll in Rapid Rewards \| Southwest Airlineswww.southwest.com/loyalty/enroll/	26
Southwest Airlines \| Airline Tickets and Low Fareswww.southwest.com/?clk=GNAVHOMELOGO	22
Manage Flight Reservation \| Southwest Airlineswww.southwest.com/air/manage-reservation/?clk=HP-MANAGE-FLT	14
About Southwest \| Southwest Airlineswww.southwest.com/about-southwest/?clk=GFOOTER-ABOUT-ABOUT	10
Travel Advisories & Alerts \| Southwest Airlineswww.southwest.com/travel-advisory/?clk=DEN_WEATHER_250525	10
Cheap International Flights \| Southwest Airlineswww.southwest.com/international/?clk=GFOOTER-FLY-INTL	10

Ensure form controls have labels

Southwest Airlines

Where this issue has occurred