Customer Experience - CX - ServiceNow

Employee Experience – ServiceNow

Digital Workflow Solutions for Government - ServiceNow

ITAM – IT Asset Management – ServiceNow

Employee Workflows - ServiceNow

Healthcare Business Intelligence Solutions - ServiceNow

First time visit: View without clicking anything

Industry Solutions - Digital Transformation - ServiceNow

Admin Center – ServiceNow

ServiceNow - The World Works with ServiceNow™

The purpose of a link should be clear from the text inside the link. Links like "learn more" are
not helpful to users with accessible technology.

Links should also avoid redundantly saying that they are links, e.g. "link to page" as screen
readers will read these out with the word "link" added, e.g. "link link to page".

Exceptions to these rules are allowed where the purpose of a link would be ambiguous to users 
in general.

link-purpose-a

June 2025

May 2025

ServiceNow

Title / URL	Issues
Customer Experience - CX - ServiceNowwww.servicenow.com/solutions/customer-experience.html	83
Employee Experience – ServiceNowwww.servicenow.com/solutions/employee-experience.html	83
Digital Workflow Solutions for Government - ServiceNowwww.servicenow.com/solutions/industry/gov.html	81
ITAM – IT Asset Management – ServiceNowwww.servicenow.com/products/it-asset-management.html	79
Employee Workflows - ServiceNowwww.servicenow.com/workflows/employee-workflows.html	79
Healthcare Business Intelligence Solutions - ServiceNowwww.servicenow.com/solutions/industry/healthcare.html	79
First time visit: View without clicking anythingwww.servicenow.com/	79
Industry Solutions - Digital Transformation - ServiceNowwww.servicenow.com/solutions/industry.html	79
Admin Center – ServiceNowwww.servicenow.com/products/admin-center.html	79
ServiceNow - The World Works with ServiceNow™www.servicenow.com/	79

Ensure links explain their purpose

ServiceNow

Where this issue has occurred