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Page not found | ServiceNow

Industry Solutions - Digital Transformation - ServiceNow

ServiceNow – The world works with ServiceNow™

Lists (e.g., `<ul>` or `<ol>`) should only contain list items (`<li>`) as a direct descendant 
to ensure that screen readers can accurately report the amount of items contained in the list. 

## Example

In the following example, some screen readers would say this list has two items, instead of 
four: 

```html
<ul>
    <div class="some_class">
        <li>Example 1</li>
    </div>
    <div class="some_other_class">
        <li>Example 2</li>
        <li>Example 3</li>
        <li>Example 4</li>
    </div>
</ul>
```

To fix this, you would need to remove the `<div class="some_class">` and 
`<div class="some_other_class>` elements and ensure only `<li>` list items remain.

## Further reading

The [formal specification for the list element](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/ul)
shows what is and is not permitted inside an `<ul>` and `<ol>`.

See [Technique H88](https://www.w3.org/TR/WCAG20-TECHS/H88.html) for more information.

list-not-following-semantics

June 2024

May 2024

ServiceNow

Title / URL	Issues
Contact Us \| ServiceNowwww.servicenow.com/contact-us.html	17
ServiceNow Governance, Risk, and Compliance (GRC) Demo – ServiceNowwww.servicenow.com/lpdem/demonow-grc.html	15
ServiceNow SecOps Demo – ServiceNowwww.servicenow.com/lpdem/secops.html	15
ServiceNow Demo - ServiceNowwww.servicenow.com/lpdem/demonow-all.html	15
ServiceNow ITSM Demo - ServiceNowwww.servicenow.com/lpdem/demonow.html	15
Integration Hub - Now Platform - ServiceNowwww.servicenow.com/products/integration-hub.html	8
Products by Category - ServiceNowwww.servicenow.com/products-by-category.html	6
Page not found \| ServiceNowwww.servicenow.com/invented-url-for-404-page	3
Industry Solutions - Digital Transformation - ServiceNowwww.servicenow.com/solutions/industry.html	2
ServiceNow – The world works with ServiceNow™www.servicenow.com/es/	2

Ensure lists are marked up correctly

ServiceNow

Where this issue has occurred