PayPal Help Centre - Personal | PayPal IE

PayPal Security Centre | Report Fraud & Get Help | PayPal IE

Accept Payments Online | Payment Processing for SMBs | PayPal IE

Manage Risk | Fraud Protection | PayPal IE

Make Payments | PayPal Business Payments | PayPal IE

PayPal Contact Us | PayPal IE

Pay with QR Code | QR Code Payments | PayPal IE

Getting Started | Create PayPal Business Account | PayPal IE

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

September 2025

August 2025

PayPal Holdings

Title / URL	Issues
PayPal Help Centre - Personal \| PayPal IEwww.paypal.com/ie/cshelp/personal	4
PayPal Security Centre \| Report Fraud & Get Help \| PayPal IEwww.paypal.com/ie/security	3
Accept Payments Online \| Payment Processing for SMBs \| PayPal IEwww.paypal.com/ie/business/accept-payments	2
Manage Risk \| Fraud Protection \| PayPal IEwww.paypal.com/ie/business/manage-risk	2
Make Payments \| PayPal Business Payments \| PayPal IEwww.paypal.com/ie/business/make-payments	2
PayPal Contact Us \| PayPal IEwww.paypal.com/ie/cshelp/contact-us	1
Pay with QR Code \| QR Code Payments \| PayPal IEwww.paypal.com/ie/webapps/mpp/qrcode	1
Getting Started \| Create PayPal Business Account \| PayPal IEwww.paypal.com/ie/business/getting-started	1

Ensure focus is not fully obscured

PayPal Holdings

Where this issue has occurred