404 Error Page

Pay My Rent | Orbit Customer Hub

Independent living | Orbit Customer Hub

My Agreements | Orbit Customer Hub

Manage My Home | Orbit Customer Hub

Swapping My Home | Orbit Customer Hub

Help & Support | Orbit Customer Hub

Buy A Home | Orbit Customer Hub

My Home & Community | Orbit Customer Hub

Ways to Pay | Orbit Customer Hub

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

February 2025

January 2025

Orbit Group Customer Hub

Title / URL	Issues
404 Error Pagewww.orbitcustomerhub.org.uk/invented-url-for-404-page/	2
Pay My Rent \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/manage-my-home/manage-my-account/pay-my-rent/	2
Independent living \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/find-a-home/independent-supported-living/	1
My Agreements \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/manage-my-home/my-agreements/	1
Manage My Home \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/manage-my-home/	1
Swapping My Home \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/find-a-home/swapping-my-home/	1
Help & Support \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/help-support/	1
Buy A Home \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/find-a-home/buy-a-home/	1
My Home & Community \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/manage-my-home/my-home-community/	1
Ways to Pay \| Orbit Customer Hubwww.orbitcustomerhub.org.uk/manage-my-home/manage-my-account/ways-to-pay/	1

Ensure focus is not fully obscured

Orbit Group Customer Hub

Where this issue has occurred