OpenText Thrust

OpenText Customer Success Stories

SAP | OpenText

OpenText Experience Cloud

OpenText World 2024 | Las Vegas

AI-Powered Data Analytics Platform | OpenText Analytics Cloud

Users must be able to magnify the contents of a web page by up to 200%. In modern 
browsers this is almost always possible unless the page chooses to disable it.

Websites should avoid using the meta viewport tag to disable pinch-to-zoom. This behavior
is highly discouraged for accessibility and usability on mobile devices.

Generally the code causing this issue looks like this:

```html
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
```

Here the use of `user-scaleable=no` asks the browser not to allow user zoom. 

iOS no longer allows websites to disable pinch-to-zoom, and ignores this part of the
viewport tag. Therefore to replicate this issue you must use an Android device.

ensure-text-can-resize

May 2025

April 2025

Open Text Corporation

Title / URL	Issues
OpenText Thrustwww.opentext.com/products/developer-cloud	1
OpenText Customer Success Storieswww.opentext.com/customers	1
SAP \| OpenTextwww.opentext.com/partners/sap	1
OpenText Experience Cloudwww.opentext.com/products/experience-cloud	1
OpenText World 2024 \| Las Vegaswww.opentext.com/resources/opentext-world	1
AI-Powered Data Analytics Platform \| OpenText Analytics Cloudwww.opentext.com/products/ai-and-analytics	1

Ensure pinch-to-zoom is enabled

Open Text Corporation

Where this issue has occurred