Complain about postal services - Ofcom

Make a complaint - Ofcom

Complain about TV, radio or on demand services - Ofcom

Complain about something else - Ofcom

Consultations and statements - Ofcom

Cyngor i’ch helpu gyda’ch gwasanaethau post - Ofcom

Making Sense of Media - Ofcom

Ymgynghoriadau a datganiadau - Ofcom

Digwyddiadau - Ofcom

Advice to help with your postal service - Ofcom

Screen reader users will see links on a page listed without context, 
so you should ensure the same link text is not used to point to different web
addresses.

For example:

```html

 Learn the latest about our products: 
 <a href="/products/news">News</a>



 Learn the latest about our services: 
 <a href="/company/news">News</a>

``` 

To a screen reader who is listing links, they will only hear:

* News
* News

These links appear to be the same, but they both behave differently. 
One solution, which doesn't require the page design to change, is to add an 
`aria-label` for each link:

```html

 Learn the latest about our products: 
 <a href="/products/news" aria-label="Product news">News</a>



 Learn the latest about our services: 
 <a href="/company/news" aria-label="Company news">News</a>

``` 

Which will be heard as:

* Product news
* Company news

To pass this checkpoint, make sure that links which point to different pages 
have distinct text inside them, or that they specify ARIA labels (`aria-labelledby` or
`aria-label`), or they use hidden text only visible to screen readers
(e.g. `...`) to distinguish them from each 
other.

If links point to the same page (e.g., they redirect or use tracking
parameters, but are functionally equivalent to the user) you can ignore
this issue.

a-duplicate-link-text-for-different-destinations

June 2025

May 2025

Ofcom

Title / URL	Issues
Complain about postal services - Ofcomwww.ofcom.org.uk/complaints/complain-about-postal-services	17
Make a complaint - Ofcomwww.ofcom.org.uk/complaints	17
Complain about TV, radio or on demand services - Ofcomwww.ofcom.org.uk/complaints/complain-about-tv-radio-a-website	17
Complain about something else - Ofcomwww.ofcom.org.uk/complaints/something-else	17
Consultations and statements - Ofcomwww.ofcom.org.uk/consultations-and-statements	14
Cyngor i’ch helpu gyda’ch gwasanaethau post - Ofcomwww.ofcom.org.uk/cymru/postal-services/advice	14
Making Sense of Media - Ofcomwww.ofcom.org.uk/research-and-data/media-literacy-research	14
Ymgynghoriadau a datganiadau - Ofcomwww.ofcom.org.uk/cymru/consultations-and-statements	13
Digwyddiadau - Ofcomwww.ofcom.org.uk/cymru/about-ofcom/events	13
Advice to help with your postal service - Ofcomwww.ofcom.org.uk/postal-services/advice	13

Avoid using the same link text for different destinations

Ofcom

Where this issue has occurred