O2 | My O2 account | View your O2 Balance, Bill and Settings

Why O2? | Perks, Benefits, Service & Connected from O2

Best Apple iPhone Deals & Pay Monthly Contracts

O2 Shop | Discover Our Best Phone, Tablet & SIM Only Deals

Best Apple Watch Deals & Pay Monthly Contracts

Extras | Choose an extra for up to six months, on us | O2

O2 Switch Up | Switch to a new phone today | O2

Multisave | Plans & Tariffs | O2

O2 custom plans | The phone you want for less | O2

Inspiration hub | O2

All pre-recorded audio and video should provide appropriate captions. This allows people who are deaf 
or hard of hearing to use the media. 

Captions should provide the part of the content available via the audio track. Captions not only include 
dialogue, but identify who is speaking and include non-speech information conveyed through sound, 
including meaningful sound effects.

See [Understanding WCAG Success Criterion 1.2.2](https://www.w3.org/TR/UNDERSTANDING-WCAG20/media-equiv-captions.html).

prerecorded-captions-alternative

June 2024

May 2024

Title / URL	Issues
O2 \| My O2 account \| View your O2 Balance, Bill and Settingswww.o2.co.uk/myo2?error=notCellularNetwork	13
Why O2? \| Perks, Benefits, Service & Connected from O2www.o2.co.uk/why-o2	12
Best Apple iPhone Deals & Pay Monthly Contractswww.o2.co.uk/iphone	9
O2 Shop \| Discover Our Best Phone, Tablet & SIM Only Dealswww.o2.co.uk/shop	9
Best Apple Watch Deals & Pay Monthly Contractswww.o2.co.uk/apple-watch	6
Extras \| Choose an extra for up to six months, on us \| O2www.o2.co.uk/extras	6
O2 Switch Up \| Switch to a new phone today \| O2www.o2.co.uk/o2-switch-up	5
Multisave \| Plans & Tariffs \| O2www.o2.co.uk/multisave	5
O2 custom plans \| The phone you want for less \| O2www.o2.co.uk/custom-plans	4
Inspiration hub \| O2www.o2.co.uk/inspiration	4

Ensure captions are provided for all prerecorded audio and video

O2

Where this issue has occurred