O2 | My O2 account | View your O2 Balance, Bill and Settings

Get a smartwatch on O2 | Connected Smartwatches | O2

Discover 5G Technology | The Latest Network Generation | O2

Laptops | The latest laptop offers | O2

Multisave | Plans & Tariffs | O2

O2 Business | Shop Business Mobiles & Business Tech Solutions

Topup | O2

O2 | Phone, SIM & Tech Deals - See What You Can Do

O2 Shop | Discover Our Best Phone, Tablet & SIM Only Deals

O2 | O2 - Error 404

Users must be able to magnify the contents of a web page by up to 200%. In modern 
browsers this is almost always possible unless the page chooses to disable it.

Websites should avoid using the meta viewport tag to disable pinch-to-zoom. This behavior
is highly discouraged for accessibility and usability on mobile devices.

Generally the code causing this issue looks like this:

```html
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
```

Here the use of `user-scaleable=no` asks the browser not to allow user zoom. 

iOS no longer allows websites to disable pinch-to-zoom, and ignores this part of the
viewport tag. Therefore to replicate this issue you must use an Android device.

ensure-text-can-resize

June 2024

May 2024

Title / URL	Issues
O2 \| My O2 account \| View your O2 Balance, Bill and Settingswww.o2.co.uk/myo2?error=notCellularNetwork	1
Get a smartwatch on O2 \| Connected Smartwatches \| O2www.o2.co.uk/smartwatches	1
Discover 5G Technology \| The Latest Network Generation \| O2www.o2.co.uk/5g	1
Laptops \| The latest laptop offers \| O2www.o2.co.uk/laptops	1
Multisave \| Plans & Tariffs \| O2www.o2.co.uk/multisave	1
O2 Business \| Shop Business Mobiles & Business Tech Solutionswww.o2.co.uk/business	1
Topup \| O2www.o2.co.uk/topup	1
O2 \| Phone, SIM & Tech Deals - See What You Can Dowww.o2.co.uk/	1
O2 Shop \| Discover Our Best Phone, Tablet & SIM Only Dealswww.o2.co.uk/shop	1
O2 \| O2 - Error 404www.o2.co.uk/invented-url-for-404-page	1

Ensure pinch-to-zoom is enabled

O2

Where this issue has occurred