Topup | O2

O2 Switch Up | Switch to a new phone today | O2

Best Apple iPhone Deals & Pay Monthly Contracts

O2 | O2 - Error 404

O2 Shop | Discover Our Best Phone, Tablet & SIM Only Deals

O2 | Phone, SIM & Tech Deals - See What You Can Do

Laptops | The latest laptop offers | O2

Get a smartwatch on O2 | Connected Smartwatches | O2

Discover 5G Technology | The Latest Network Generation | O2

O2 | My O2 account | View your O2 Balance, Bill and Settings

All controls on the page - including links, buttons, and fields - should show when 
they have been selected by the keyboard.

You can confirm this yourself by loading a webpage and using the Tab key to navigate 
through it. Anything you can select should alter its appearance when selected. 
For example, a text field might change color, or have a distinctive border applied. 

This is default behavior for all standard web controls, and so if this issue is appearing
it is because this default behavior has been disabled. Or alternatively, if you have written
your own custom controls, these will need styling to support focus states.

## How to fix

Links and form controls typically define an `outline` CSS style, which ensures
they are highlighted automatically, for example:

```css
input:focus (outline: 2px solid red);
``` 

If you choose to override or disable the default `outline`, you should specify an accessible 
alternative, such as a border or background color.

### Elements appear to change in the browser

Focus states should be defined in CSS alone, and not require JavaScript to work.

Try disabling JavaScript on the page, and see if focus is still visible. If it not,
then the focus state won't work with assistive technologies that don't have a physical
keyboard, e.g. mobile phones.

Some more unusual means of implementing a focus state cannot be detected or measured
automatically. These include:

* Focus implemented via pseudo-elements - such as `::after` or `::before`.
* Focus using `:focus-within` (JavaScript current provides no way to access these).
* Focus cascaded to child elements, e.g. a `<span>` inside an `<a>` tag. We detect
  some of these cases, but there are variations that we cannot detect.

Currently, there is no practical way to assess these focus states automatically.

### Unexpected elements are focusable

You may be surprised to see tags like `<div>` or `<span>` being shown as focusable.
If an element has a `tabindex` of 0 or higher, it becomes focusable. Any HTML tag can be made 
focusable in this way, this is so that custom controls (e.g. your own drop-down menus, or 
sliders) can support keyboard navigation. [Learn more about tabindex on MDN](https://developer.mozilla.org/en-US/docs/Web/HTML/Global_attributes/tabindex).

## Further reading

* [WCAG 2.4.7](https://www.w3.org/WAI/WCAG22/Understanding/focus-visible.html)

ensure-focus-is-visible

June 2024

May 2024

Title / URL	Issues
Topup \| O2www.o2.co.uk/topup	100
O2 Switch Up \| Switch to a new phone today \| O2www.o2.co.uk/o2-switch-up	100
Best Apple iPhone Deals & Pay Monthly Contractswww.o2.co.uk/iphone	100
O2 \| O2 - Error 404www.o2.co.uk/invented-url-for-404-page	100
O2 Shop \| Discover Our Best Phone, Tablet & SIM Only Dealswww.o2.co.uk/shop	100
O2 \| Phone, SIM & Tech Deals - See What You Can Dowww.o2.co.uk/	100
Laptops \| The latest laptop offers \| O2www.o2.co.uk/laptops	100
Get a smartwatch on O2 \| Connected Smartwatches \| O2www.o2.co.uk/smartwatches	100
Discover 5G Technology \| The Latest Network Generation \| O2www.o2.co.uk/5g	100
O2 \| My O2 account \| View your O2 Balance, Bill and Settingswww.o2.co.uk/myo2?error=notCellularNetwork	100

Ensure controls change appearance when they are selected

O2

Where this issue has occurred