What Is a MetLife Total Control Account?

Union

Employee Benefits for Small Business Owners | MetLife

Health Savings & Spending Accounts | Insurance | MetLife

Insurance and Employee Benefits | MetLife

Health Insurance Solutions | MetLife

PEO | MetLife

Accident & Health Insurance | MetLife

Small Business Index (SBI) | MetLife & Chamber of Commerce

Association

Lists (e.g., `<ul>` or `<ol>`) should only contain list items (`<li>`) as a direct descendant 
to ensure that screen readers can accurately report the amount of items contained in the list. 

## Example

In the following example, some screen readers would say this list has two items, instead of 
four: 

```html
<ul>
    <div class="some_class">
        <li>Example 1</li>
    </div>
    <div class="some_other_class">
        <li>Example 2</li>
        <li>Example 3</li>
        <li>Example 4</li>
    </div>
</ul>
```

To fix this, you would need to remove the `<div class="some_class">` and 
`<div class="some_other_class>` elements and ensure only `<li>` list items remain.

## Further reading

The [formal specification for the list element](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/ul)
shows what is and is not permitted inside an `<ul>` and `<ol>`.

See [Technique H88](https://www.w3.org/TR/WCAG20-TECHS/H88.html) for more information.

list-not-following-semantics

September 2025

August 2025

MetLife Inc.

Title / URL	Issues
What Is a MetLife Total Control Account?www.metlife.com/insurance/life-insurance/learn-about-tca/	9
Unionwww.metlife.com/union/	8
Employee Benefits for Small Business Owners \| MetLifewww.metlife.com/business-and-brokers/small-business/	8
Health Savings & Spending Accounts \| Insurance \| MetLifewww.metlife.com/insurance/hsa-fsa/	8
Insurance and Employee Benefits \| MetLifewww.metlife.com/	8
Health Insurance Solutions \| MetLifewww.metlife.com/health/	8
PEO \| MetLifewww.metlife.com/peo/	8
Accident & Health Insurance \| MetLifewww.metlife.com/insurance/accident-health/	8
Small Business Index (SBI) \| MetLife & Chamber of Commercewww.metlife.com/business-and-brokers/small-business/sbi/	8
Associationwww.metlife.com/association/	8

Ensure lists are marked up correctly

MetLife Inc.

Where this issue has occurred