Annuity Contract Holders | MetLife

Insurance and Employee Benefits | MetLife

Health Insurance Solutions | MetLife

Term Life Insurance Policies | MetLife

MetLife + Aura Identity and Fraud Protection | MetLife

Long-Term Care

Accident Insurance | MetLife

Identity and Fraud Protection

What Is a MetLife Total Control Account?

Health Savings & Spending Accounts | Insurance | MetLife

Users must be able to magnify the contents of a web page by up to 200%. In modern 
browsers this is almost always possible unless the page chooses to disable it.

Websites should avoid using the meta viewport tag to disable pinch-to-zoom. This behavior
is highly discouraged for accessibility and usability on mobile devices.

Generally the code causing this issue looks like this:

```html
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
```

Here the use of `user-scaleable=no` asks the browser not to allow user zoom. 

iOS no longer allows websites to disable pinch-to-zoom, and ignores this part of the
viewport tag. Therefore to replicate this issue you must use an Android device.

ensure-text-can-resize

March 2026

February 2026

MetLife Inc.

Title / URL	Issues
Annuity Contract Holders \| MetLifewww.metlife.com/support-and-manage/current-customers/annuities/	1
Insurance and Employee Benefits \| MetLifewww.metlife.com/	1
Health Insurance Solutions \| MetLifewww.metlife.com/health/	1
Term Life Insurance Policies \| MetLifewww.metlife.com/insurance/life-insurance/term-life/	1
MetLife + Aura Identity and Fraud Protection \| MetLifewww.metlife.com/insurance/identity-and-fraud-protection/	1
Long-Term Carewww.metlife.com/ltc/	1
Accident Insurance \| MetLifewww.metlife.com/insurance/accident-health/accident-insurance/	1
Identity and Fraud Protectionwww.metlife.com/identity-and-fraud-protection/	1
What Is a MetLife Total Control Account?www.metlife.com/insurance/life-insurance/learn-about-tca/	1
Health Savings & Spending Accounts \| Insurance \| MetLifewww.metlife.com/insurance/hsa-fsa/	1

Ensure pinch-to-zoom is enabled

MetLife Inc.

Where this issue has occurred