404 | Medibank

Help and Resources - Pet Insurance | Medibank

Couples Health Insurance | Compare Health Insurance for Couples | Medibank

Health Insurance | Private Health Insurance Australia | Medibank

Life Insurance Australia - Get A Quote | Medibank

Overseas Health Cover | OVHC, OSHC, Visa Insurance | Medibank

Total and Permanent Disability (TPD) Cover | Medibank

Compare Pet Insurance - Compare Pet Cover | Medibank

Child Cover | Medibank

Travel Insurance - Get a Quote Online | Medibank

Lists (e.g., `<ul>` or `<ol>`) should only contain list items (`<li>`) as a direct descendant 
to ensure that screen readers can accurately report the amount of items contained in the list. 

## Example

In the following example, some screen readers would say this list has two items, instead of 
four: 

```html
<ul>
    <div class="some_class">
        <li>Example 1</li>
    </div>
    <div class="some_other_class">
        <li>Example 2</li>
        <li>Example 3</li>
        <li>Example 4</li>
    </div>
</ul>
```

To fix this, you would need to remove the `<div class="some_class">` and 
`<div class="some_other_class>` elements and ensure only `<li>` list items remain.

## Further reading

The [formal specification for the list element](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/ul)
shows what is and is not permitted inside an `<ul>` and `<ol>`.

See [Technique H88](https://www.w3.org/TR/WCAG20-TECHS/H88.html) for more information.

list-not-following-semantics

January 2026

December 2025

Medibank

Title / URL	Issues
404 \| Medibankwww.medibank.com.au/invented-url-for-404-page/	4
Help and Resources - Pet Insurance \| Medibankwww.medibank.com.au/pet-insurance/help/	4
Couples Health Insurance \| Compare Health Insurance for Couples \| Medibankwww.medibank.com.au/health-insurance/couples/	4
Health Insurance \| Private Health Insurance Australia \| Medibankwww.medibank.com.au/health-insurance/	4
Life Insurance Australia - Get A Quote \| Medibankwww.medibank.com.au/life-insurance/	4
Overseas Health Cover \| OVHC, OSHC, Visa Insurance \| Medibankwww.medibank.com.au/overseas-health-insurance/	4
Total and Permanent Disability (TPD) Cover \| Medibankwww.medibank.com.au/life-insurance/tpd-cover/	4
Compare Pet Insurance - Compare Pet Cover \| Medibankwww.medibank.com.au/pet-insurance/compare/	4
Child Cover \| Medibankwww.medibank.com.au/life-insurance/child-cover/	4
Travel Insurance - Get a Quote Online \| Medibankwww.medibank.com.au/travel-insurance/	4

Ensure lists are marked up correctly

Medibank

Where this issue has occurred