First time visit: View without clicking anything

Home | Knowsley Council

Contact us | Knowsley Council

Welcome to Knowsley | Knowsley Council

Compliments, complaints and feedback | Knowsley Council

Set up a direct debit | Knowsley Council

My Neighbourhood | Knowsley Council

The place | Knowsley Council

Our teams | Knowsley Council

The purpose of a link should be clear from the text inside the link. Links like "learn more" are
not helpful to users with assistive technology.

Links should also avoid redundantly saying that they are links, e.g. "link to page" as screen
readers will read these out with the word "link" added, e.g. "link link to page".

Exceptions to these rules are allowed where the purpose of a link would be ambiguous to users 
in general.

link-purpose-a

January 2026

December 2025

Knowsley Metropolitan Borough Council

Title / URL	Issues
First time visit: View without clicking anythingwww.knowsley.gov.uk/	11
Home \| Knowsley Councilwww.knowsley.gov.uk/	11
Contact us \| Knowsley Councilwww.knowsley.gov.uk/contact-us	8
Contact us \| Knowsley Councilwww.knowsley.gov.uk/contact-us?openConversation=true	8
Welcome to Knowsley \| Knowsley Councilwww.knowsley.gov.uk/welcome-knowsley	8
Compliments, complaints and feedback \| Knowsley Councilwww.knowsley.gov.uk/contact-us/compliments-complaints-and-feedback	6
Set up a direct debit \| Knowsley Councilwww.knowsley.gov.uk/council-tax/set-direct-debit	6
My Neighbourhood \| Knowsley Councilwww.knowsley.gov.uk/my-neighbourhood	5
The place \| Knowsley Councilwww.knowsley.gov.uk/knowsley-offer/place	5
Our teams \| Knowsley Councilwww.knowsley.gov.uk/yes/our-teams	5

Ensure links explain their purpose

Knowsley Metropolitan Borough Council

Where this issue has occurred