Sustainability | ING

First time visit: View without clicking anything

Supervisory Board | ING

Purpose and values | ING

Climate action | ING

Complaints about our conduct | ING

Sustainable business | ING

Remuneration | ING

Customer value | ING

Dutch Banking Code | ING

The purpose of a link should be clear from the text inside the link. Links like "learn more" are
not helpful to users with accessible technology.

Links should also avoid redundantly saying that they are links, e.g. "link to page" as screen
readers will read these out with the word "link" added, e.g. "link link to page".

Exceptions to these rules are allowed where the purpose of a link would be ambiguous to users 
in general.

link-purpose-a

February 2025

January 2025

ING Groep N.V.

Title / URL	Issues
Sustainability \| INGwww.ing.com/Sustainability.htm	4
First time visit: View without clicking anythingwww.ing.com/Home.htm	3
Supervisory Board \| INGwww.ing.com/About-us/Management-structure/Supervisory-Board.htm	3
Purpose and values \| INGwww.ing.com/About-us/Purpose-and-values.htm	3
Climate action \| INGwww.ing.com/Sustainability/Climate-action.htm	3
Complaints about our conduct \| INGwww.ing.com/About-us/Compliance/Complaints-about-our-conduct.htm	3
Sustainable business \| INGwww.ing.com/Sustainability/Sustainable-business.htm	3
Remuneration \| INGwww.ing.com/About-us/Corporate-governance/Remuneration.htm	3
Customer value \| INGwww.ing.com/About-us/Customer-value.htm	3
Dutch Banking Code \| INGwww.ing.com/About-us/Corporate-governance/Dutch-Banking-Code.htm	3

Ensure links explain their purpose

ING Groep N.V.

Where this issue has occurred