Login to myAccount | Hydro One

Rates and Billing | Hydro One

Request a Service | Hydro One

Sustainability at Hydro One

Power Outages and Safety | Hydro One

Summary Billing

outage alerts

Farmers

Saving Money and Energy | Hydro One

Business Services | Hydro One

All interactive components on a page, such as buttons or menus, should be far enough apart 
from other interactive areas, to avoid them being used by mistake. 

This ensures people with motor impairments can easily click or tap on the right element.

## Methodology

This check is run on both the mobile and desktop versions of every page. Results
for each may differ.

1. All interactive elements are identified, including buttons, links, and form controls.
2. If an element is not normally visible, it is ignored. This includes elements which
   are positioned offscreen or cropped (e.g. for 'screen-reader only' text).
3. If an element is larger than 24 CSS pixels in both dimensions, it passes.
4. Otherwise, the element is compared to all other elements on the page.
5. The minimum horizontal gap between the element is calculated as 24 CSS pixels,  
   minus the width of the element.
6. The minimum vertical gap between the element is calculated as 24 CSS pixels,  
   minus the height of the element.
7. If another element falls within the minimum horizontal or vertical gap, the 
   element fails, unless both are links that point to the same place.

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [Target Size (Minimum)](https://w3c.github.io/wcag/understanding/target-size-minimum.html)

ensure-minimum-target-size

May 2025

April 2025

Hydro One Limited

Title / URL	Issues
Login to myAccount \| Hydro Onewww.hydroone.com/login	4
Rates and Billing \| Hydro Onewww.hydroone.com/rates-and-billing	4
Request a Service \| Hydro Onewww.hydroone.com/request-a-service	4
Sustainability at Hydro Onewww.hydroone.com/sustainability/	4
Power Outages and Safety \| Hydro Onewww.hydroone.com/power-outages-and-safety	4
Summary Billingwww.hydroone.com/myaccount/summary-billing-signup	4
outage alertswww.hydroone.com/request-a-service/outage-alerts	4
Farmerswww.hydroone.com/business-services/farmers	4
Saving Money and Energy \| Hydro Onewww.hydroone.com/saving-money-and-energy	4
Business Services \| Hydro Onewww.hydroone.com/business-services	4

Ensure interactive components are far enough apart

Hydro One Limited

Where this issue has occurred