Energy Hub | Hydro One

Disconnections | Hydro One

Login to myAccount | Hydro One

Register for myAccount | Hydro One

Moving Requests | Hydro One

Energizing Life in Ontario for over 110 years | About Hydro One

Meters | Hydro One

Indigenous Relations | Hydro One

Sustainability at Hydro One

Hydro One

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

August 2025

July 2025

Hydro One Limited

Title / URL	Issues
Energy Hub \| Hydro Onewww.hydroone.com/energy-hub	20
Disconnections \| Hydro Onewww.hydroone.com/residential-services/disconnection	9
Login to myAccount \| Hydro Onewww.hydroone.com/login	9
Register for myAccount \| Hydro Onewww.hydroone.com/register	9
Moving Requests \| Hydro Onewww.hydroone.com/request-a-service/moving	9
Energizing Life in Ontario for over 110 years \| About Hydro Onewww.hydroone.com/about/	9
Meters \| Hydro Onewww.hydroone.com/rates-and-billing/meters	9
Indigenous Relations \| Hydro Onewww.hydroone.com/about/indigenous-relations	9
Sustainability at Hydro Onewww.hydroone.com/sustainability/	8
Hydro Onewww.hydroone.com/	8

Ensure focus is not fully obscured

Hydro One Limited

Where this issue has occurred