Knowledge and information management (KIM) | Housing Ombuds

Member Responsible for Complaints (MRC) | Housing Ombudsman

October 2020 - Housing Ombudsman

Contact us | Housing Ombudsman Service

April 2020 - Housing Ombudsman

September 2022 - Housing Ombudsman

Decisions Archive - Page 2 of 753 - Housing Ombudsman

November 2023 - Housing Ombudsman

December 2021 - Housing Ombudsman

August 2021 - Housing Ombudsman

All interactive components on a page, such as buttons or menus, should be far enough apart 
from other interactive areas, to avoid them being used by mistake. 

This ensures people with motor impairments can easily click or tap on the right element.

## Methodology

This check is run on both the mobile and desktop versions of every page. Results
for each may differ.

1. All interactive elements are identified, including buttons, links, and form controls.
2. If an element is not normally visible, it is ignored. This includes elements which
   are positioned offscreen or cropped (e.g. for 'screen-reader only' text).
3. If an element is larger than 24 CSS pixels in both dimensions, it passes.
4. Otherwise, the element is compared to all other elements on the page.
5. The minimum horizontal gap between the element is calculated as 24 CSS pixels,  
   minus the width of the element.
6. The minimum vertical gap between the element is calculated as 24 CSS pixels,  
   minus the height of the element.
7. If another element falls within the minimum horizontal or vertical gap, the 
   element fails, unless both are links that point to the same place.

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [Target Size (Minimum)](https://w3c.github.io/wcag/understanding/target-size-minimum.html)

ensure-minimum-target-size

November 2024

October 2024

Housing Ombudsman

Title / URL	Issues
Knowledge and information management (KIM) \| Housing Ombudswww.housing-ombudsman.org.uk/centre-for-learning/key-topics/kim/	4
Member Responsible for Complaints (MRC) \| Housing Ombudsmanwww.housing-ombudsman.org.uk/centre-for-learning/key-topics/mrc/	4
October 2020 - Housing Ombudsmanwww.housing-ombudsman.org.uk/2020/10/	2
Contact us \| Housing Ombudsman Servicewww.housing-ombudsman.org.uk/contact-us/	2
April 2020 - Housing Ombudsmanwww.housing-ombudsman.org.uk/2020/04/	2
September 2022 - Housing Ombudsmanwww.housing-ombudsman.org.uk/2022/09/	2
Decisions Archive - Page 2 of 753 - Housing Ombudsmanwww.housing-ombudsman.org.uk/decisions/page/2/	2
November 2023 - Housing Ombudsmanwww.housing-ombudsman.org.uk/2023/11/	2
December 2021 - Housing Ombudsmanwww.housing-ombudsman.org.uk/2021/12/	2
August 2021 - Housing Ombudsmanwww.housing-ombudsman.org.uk/2021/08/	2

Ensure interactive components are far enough apart

Housing Ombudsman

Where this issue has occurred