Terms and Conditions | giffgaff

How to unlock your iPhone or any phone, on any network

Promotions | giffgaff

SIM and number | giffgaff

Search results for Returns | giffgaff

Phones | giffgaff

My account | giffgaff

Millennial Money UK's top cost of living tips | giffgaff

International | giffgaff

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

January 2025

December 2024

giffgaff

Title / URL	Issues
Terms and Conditions \| giffgaffwww.giffgaff.com/boiler-plate/terms	90
Terms and Conditions \| giffgaffwww.giffgaff.com/terms	90
How to unlock your iPhone or any phone, on any networkwww.giffgaff.com/unlock	59
Promotions \| giffgaffwww.giffgaff.com/terms/promotions	55
SIM and number \| giffgaffwww.giffgaff.com/help/topics/SIM-and-number	54
Search results for Returns \| giffgaffwww.giffgaff.com/help/search?q=Returns	52
Phones \| giffgaffwww.giffgaff.com/help/topics/phones	50
My account \| giffgaffwww.giffgaff.com/help/topics/my-account	43
Millennial Money UK's top cost of living tips \| giffgaffwww.giffgaff.com/blog/millennial-money/	41
International \| giffgaffwww.giffgaff.com/help/topics/international	40

Ensure focus is not fully obscured

giffgaff

Where this issue has occurred