Welcome to Fiserv in Europe, Middle East and Africa | Fiserv

Forgot Password | Fiserv

Financial Services Technology, Mobile Banking, Payments | Fiserv

404 | Fiserv

Insights | Fiserv

Who We Are | Fiserv

Create Profile | Fiserv

Fintech | Fiserv

Users must be able to magnify the contents of a web page by up to 200%. In modern 
browsers this is almost always possible unless the page chooses to disable it.

Websites should avoid using the meta viewport tag to disable pinch-to-zoom. This behavior
is highly discouraged for accessibility and usability on mobile devices.

Generally the code causing this issue looks like this:

```html
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
```

Here the use of `user-scaleable=no` asks the browser not to allow user zoom. 

iOS no longer allows websites to disable pinch-to-zoom, and ignores this part of the
viewport tag. Therefore to replicate this issue you must use an Android device.

ensure-text-can-resize

June 2025

May 2025

Fiserv

Title / URL	Issues
Welcome to Fiserv in Europe, Middle East and Africa \| Fiservwww.fiserv.com/en-em.html	1
Forgot Password \| Fiservwww.fiserv.com/en/account/forgot-password.html	1
Financial Services Technology, Mobile Banking, Payments \| Fiservwww.fiserv.com/en.html	1
404 \| Fiservwww.fiserv.com/invented-url-for-404-page	1
Insights \| Fiservwww.fiserv.com/en/insights.html?rdf=/en/about-fiserv/the-point.html&rdc=2023/06/08&rdr=2024/06/08	1
Who We Are \| Fiservwww.fiserv.com/en/about-fiserv/about.html	1
Financial Services Technology, Mobile Banking, Payments \| Fiservwww.fiserv.com/?rdf=/en/about-fiserv/events.html&rdc=2023/07/19&rdr=2024/07/19	1
Create Profile \| Fiservwww.fiserv.com/en/account/create-profile.html	1
Fintech \| Fiservwww.fiserv.com/en/who-we-serve/fintech.html	1
Insights \| Fiservwww.fiserv.com/en/insights.html	1

Ensure pinch-to-zoom is enabled

Fiserv

Where this issue has occurred