Country Selector | Fiserv

Fiserv Insights | Fiserv

Bank and Banking Solutions From Fiserv | Fiserv

Credit Union | Fiserv

Financial Services Technology, Mobile Banking, Payments | Fiserv

Public Sector | Fiserv

Fiserv Is Creating New Opportunities With Fintech | Fiserv

Fiserv in EMEA - Financial Services Technology, Payments | Fiserv

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

September 2025

August 2025

Fiserv

Title / URL	Issues
Country Selector \| Fiservwww.fiserv.com/en/country-selector.html	84
Fiserv Insights \| Fiservwww.fiserv.com/en/insights.html	52
Bank and Banking Solutions From Fiserv \| Fiservwww.fiserv.com/en/who-we-serve/bank.html	52
Credit Union \| Fiservwww.fiserv.com/en/who-we-serve/credit-union.html	51
Financial Services Technology, Mobile Banking, Payments \| Fiservwww.fiserv.com/en	47
Financial Services Technology, Mobile Banking, Payments \| Fiservwww.fiserv.com/en.html	47
Financial Services Technology, Mobile Banking, Payments \| Fiservwww.fiserv.com/	47
Public Sector \| Fiservwww.fiserv.com/en/who-we-serve/public-sector.html	42
Fiserv Is Creating New Opportunities With Fintech \| Fiservwww.fiserv.com/en/who-we-serve/fintech.html	41
Fiserv in EMEA - Financial Services Technology, Payments \| Fiservwww.fiserv.com/en-emea.html	41

Ensure focus is not fully obscured

Fiserv

Where this issue has occurred