Service Requests

First time visit: View without clicking anything

Careers

Mon Power

FirstEnergy Corp. Home

Log In

Penn Power

Jersey Central Power & Light

Met-Ed

Outages

People using screen readers are not able to see the layout of a form. To make forms
accessible, they must define explicit text labels for each form control. 

Usually the best solution is to use a `<label>` element. The label may be linked to 
by the form control:

```html
<label for="name">Full name</label>
<input type="name" id="name">
```

or the `<label>` can be wrapped around the form control:

```html
<label>
    Full name <input type="name">
</label>
```

Buttons are different, as their labels are specified by the code for the button, e.g.

```html
<input type="submit" value="Send message">
<button>Send message</button>
```

Alternatively ARIA attributes, such as `aria-label` may be used, but this information
will not be conveyed to visual users. For more information, see [W3C's guide to labeling controls](https://www.w3.org/WAI/tutorials/forms/labels/).

Hidden input fields (`<input type="hidden">`) do not require labels.
Note that the `placeholder` attribute 
[should not be used as an alternative to a label](https://www.w3.org/TR/html/sec-forms.html#the-placeholder-attribute),
nor should the `title` attribute.

## Custom roles

Note that this check considers the underlying accessible role of an element, which can be 
different from the tag itself.

For example, this `<div>` has a `role` of `button`, and so is expected to have a label, like
a button would.

```html
<div role="button"></div>
```

form-control-labels

October 2025

September 2025

FirstEnergy Corp

Title / URL	Issues
Service Requestswww.firstenergycorp.com/service_requests.html	1
First time visit: View without clicking anythingwww.firstenergycorp.com/fehome.html	1
Careerswww.firstenergycorp.com/careers.html	1
Mon Powerwww.firstenergycorp.com/mon_power.html	1
FirstEnergy Corp. Homewww.firstenergycorp.com/fehome.html	1
Log Inwww.firstenergycorp.com/content/customer/log_in.html	1
Penn Powerwww.firstenergycorp.com/penn_power.html	1
Jersey Central Power & Lightwww.firstenergycorp.com/jersey_central_power_light.html	1
Met-Edwww.firstenergycorp.com/met_edison.html	1
Outageswww.firstenergycorp.com/outages_help.html	1

Ensure form controls have labels

FirstEnergy Corp

Where this issue has occurred