Student Banking & Credit Products | Citizens

Tools for High School—and for Life | Citizens

Citizens Student Hub

Today's Mortgage Rates | Get Prequalified | Citizens

High School Articles | Test Prep & Money Tips for Teens | Citizens

Mortgage Refinance Rates | Today's Mortgage Refinance Rates | Citizens

Student Tools – College Planning and Banking Resources | Citizens

Student Article Library | Insights from Classroom to Career | Citizens

Scholarship Guide for Students & Parents | Citizens

The purpose of a link should be clear from the text inside the link. Links like "learn more" are
not helpful to users with assistive technology.

Links should also avoid redundantly saying that they are links, e.g. "link to page" as screen
readers will read these out with the word "link" added, e.g. "link link to page".

Exceptions to these rules are allowed where the purpose of a link would be ambiguous to users 
in general.

link-purpose-a

December 2025

November 2025

Citizens Financial Group

	Title / URL	Issues
	Student Banking & Credit Products \| Citizenswww.citizensbank.com/student/products.aspx	13
	Tools for High School—and for Life \| Citizenswww.citizensbank.com/student/high-school.aspx	7
	Citizens Student Hubwww.citizensbank.com/student/overview.aspx	5
	Today's Mortgage Rates \| Get Prequalified \| Citizenswww.citizensbank.com/loans/home-mortgage.aspx	5
	High School Articles \| Test Prep & Money Tips for Teens \| Citizenswww.citizensbank.com/student/articles/high-school.aspx	3
	Mortgage Refinance Rates \| Today's Mortgage Refinance Rates \| Citizenswww.citizensbank.com/loans/mortgage-refinance.aspx	3
	Student Tools – College Planning and Banking Resources \| Citizenswww.citizensbank.com/student/planning-tools.aspx	3
	Student Article Library \| Insights from Classroom to Career \| Citizenswww.citizensbank.com/student/articles/overview.aspx	3
	Scholarship Guide for Students & Parents \| Citizenswww.citizensbank.com/student/scholarships.aspx	1

Ensure links explain their purpose

Citizens Financial Group

Where this issue has occurred