Understanding insurance | Citizen Housing

Help and advice | Citizen Housing

Payments and charges | Citizen Housing

Get involved | Citizen Housing

Careline service | Citizen Housing

Can I buy my home? | Citizen Housing

Reporting a repair | Citizen Housing

Find a home | Citizen Housing

Home is our foundation for life | Citizen Housing

Budgeting and debt | Citizen Housing

The purpose of a link should be clear from the text inside the link. Links like "learn more" are
not helpful to users with assistive technology.

Links should also avoid redundantly saying that they are links, e.g. "link to page" as screen
readers will read these out with the word "link" added, e.g. "link link to page".

Exceptions to these rules are allowed where the purpose of a link would be ambiguous to users 
in general.

link-purpose-a

December 2025

November 2025

Citizen Housing Group Limited

	Title / URL	Issues
	Understanding insurance \| Citizen Housingwww.citizenhousing.org.uk/help-and-advice/understanding-insurance/	4
	Help and advice \| Citizen Housingwww.citizenhousing.org.uk/help-and-advice/	4
	Payments and charges \| Citizen Housingwww.citizenhousing.org.uk/managing-your-home/payments/	3
	Get involved \| Citizen Housingwww.citizenhousing.org.uk/get-involved/	3
	Careline service \| Citizen Housingwww.citizenhousing.org.uk/help-and-advice/careline-services/	2
	Can I buy my home? \| Citizen Housingwww.citizenhousing.org.uk/managing-your-home/can-i-buy-my-home/	2
	Reporting a repair \| Citizen Housingwww.citizenhousing.org.uk/managing-your-home/reporting-a-repair/	2
	Find a home \| Citizen Housingwww.citizenhousing.org.uk/find-a-home/	2
	Home is our foundation for life \| Citizen Housingwww.citizenhousing.org.uk/	2
	Budgeting and debt \| Citizen Housingwww.citizenhousing.org.uk/help-and-advice/how-to-set-up-a-budget/	2

Ensure links explain their purpose

Citizen Housing Group Limited

Where this issue has occurred