Citizen | Contact us

Citizen | Rent a garage

Citizen | Find a home

Citizen | Privacy

Citizen | Industrial action update

Citizen | Sitemap

Citizen | Jobs

Citizen | Customer services

Citizen

Citizen | Rent a home

Users must be able to magnify the contents of a web page by up to 200%. In modern 
browsers this is almost always possible unless the page chooses to disable it.

Websites should avoid using the meta viewport tag to disable pinch-to-zoom. This behavior
is highly discouraged for accessibility and usability on mobile devices.

Generally the code causing this issue looks like this:

```html
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
```

Here the use of `user-scaleable=no` asks the browser not to allow user zoom. 

iOS no longer allows websites to disable pinch-to-zoom, and ignores this part of the
viewport tag. Therefore to replicate this issue you must use an Android device.

ensure-text-can-resize

December 2025

November 2025

Citizen Housing Group Limited

Title / URL	Issues
Citizen \| Contact uswww.citizenhousing.org.uk/contact-us/	1
Citizen \| Rent a garagewww.citizenhousing.org.uk/find-a-home/garages/	1
Citizen \| Find a homewww.citizenhousing.org.uk/find-a-home/	1
Citizen \| Privacywww.citizenhousing.org.uk/privacy/	1
Citizen \| Industrial action updatewww.citizenhousing.org.uk/industrial-action-update/	1
Citizen \| Sitemapwww.citizenhousing.org.uk/sitemap/	1
Citizen \| Jobswww.citizenhousing.org.uk/jobs/	1
Citizen \| Customer serviceswww.citizenhousing.org.uk/customer-services/	1
Citizenwww.citizenhousing.org.uk/	1
Citizen \| Rent a homewww.citizenhousing.org.uk/find-a-home/rent-a-home/	1

Ensure pinch-to-zoom is enabled

Citizen Housing Group Limited

Where this issue has occurred