Notifications: guidance for providers - Care Quality Commission

How we do our job - Care Quality Commission

Social media - Care Quality Commission

Complain about a hospital, community or mental health service - Care Quality Commission

Taking action - Care Quality Commission

What is a location? - Care Quality Commission

What to expect from a good care service - Care Quality Commission

First time visit: View without clicking anything

When selecting a user interface component with the keyboard, the focus indicator must 
not be completely obscured by anything in front of it.

## Why this matters

When using a keyboard, it is important that the user can see where they are on the page.
If the focus indicator is obscured, the user may not know where they are, and may not
be able to interact with the page.

## Examples

Most common examples include:

* Banners at the top or bottom of the page, such as cookie banners
* Fixed navigation bars
* Fixed footers
* Popup modals, such as cookie consent modals

## How to fix

With elements that cover part of the screen, such as cookie banners, ensure
that the user can scroll to see any content behind the banner, without having to close
the banner.

With popup modals, it should usually be impossible to focus anything behind the modal.
Most common modal frameworks will automatically trap focus within the modal, so that
this is impossible. Example: [Bootstrap Modal](https://getbootstrap.com/docs/5.2/components/modal/#live-demo).

## Further reading

This is part of the draft WCAG 2.2 specification and is subject to change.

* [WCAG 2.4.12](https://www.w3.org/WAI/WCAG22/Understanding/focus-not-obscured.html)

ensure-focus-is-not-obscured-minimum

September 2024

August 2024

Care Quality Commission

Title / URL	Issues
Notifications: guidance for providers - Care Quality Commissionwww.cqc.org.uk/guidance-providers/notifications/guidance	8
How we do our job - Care Quality Commissionwww.cqc.org.uk/about-us/how-we-do-our-job	8
Social media - Care Quality Commissionwww.cqc.org.uk/contact-us/general-enquiries/social-media	8
Complain about a hospital, community or mental health service - Care Quality Commissionwww.cqc.org.uk/contact-us/how-complain/complain-about-hospital-community-or-mental-health-service	8
Taking action - Care Quality Commissionwww.cqc.org.uk/about-us/how-we-do-our-job/taking-action	8
What is a location? - Care Quality Commissionwww.cqc.org.uk/guidance-providers/registration/what-location	8
What to expect from a good care service - Care Quality Commissionwww.cqc.org.uk/care-services/what-expect-good-care-service	8
First time visit: View without clicking anythingwww.cqc.org.uk/	6

Ensure focus is not fully obscured

Care Quality Commission

Where this issue has occurred