Skip to content

Ensure links explain their purpose

Capita

From: WCAG 2.0 A 2.4.4

The purpose of a link should be clear from the text inside the link. Links like "learn more" are not helpful to users with assistive technology.

Where this issue has occurred

Where this issue has occurred
	Title / URL	Issues
	Customer experience \| Managed customer services \| Capitawww.capita.com/expertise/customer-experience	5
	Leading with AI: Capita technology solutions for clientswww.capita.com/services/ai-leading-evolution/our-ai-solutions	5
	Education services for schools, academies and LEAs \| Capitawww.capita.com/expertise/education/education-services	5
	Leading the AI evolution \| Capita AI solutions and insightwww.capita.com/services/ai-leading-evolution	5
	Ai and our people \| Capita AI experts \| Employee experiencewww.capita.com/services/ai-leading-evolution/ai-and-our-people	5
	The human-centred way to manage collections \| Capitawww.capita.com/collections	4
	Resources to help telcos, media & tech companies transform CXwww.capita.com/industries/telecommunications	3
	Public Services Procurement Frameworks \| Capitawww.capita.com/services/public-services-procurement-frameworks	2
	Customer experience services for retail businesses \| Capitawww.capita.com/services/retail	2
	Services for police forces and the judiciary \| Capitawww.capita.com/services/services-police-forces-and-judiciary	2

Only the top 10 issues are shown here

© Silktide 2025.