Services for transport operators | Capita

Education services for schools, academies and LEAs | Capita

Sustainability and net zero | Capita

Procurement transformation & delivery services | Capita

Future of customer experience in financial services | Capita

Leading with AI: Capita technology solutions for clients

Resources to help telcos, media & tech companies transform CX

Public Services Procurement Frameworks | Capita

Pensions administration, technology & consultancy | Capita

Place | Creating sustainable, future-ready places | Capita

All interactive components on a page, such as buttons or menus, should be far enough apart 
from other interactive areas, to avoid them being used by mistake. 

This ensures people with motor impairments can easily click or tap on the right element.

## How to fix

* Ensure all interactive elements are at least 24 CSS pixels wide and tall
* OR ensure there is at least 24 CSS pixels (minus the width and height of the element)
  between each interactive element

## Methodology

This check is run on both the mobile and desktop versions of every page. Results
for each may differ.

1. All interactive elements are identified, including buttons, links, and form controls.
2. If an element is not normally visible, it is ignored. This includes elements which
   are positioned offscreen or cropped (e.g. for 'screen-reader only' text).
3. If an element is larger than 24 CSS pixels in both dimensions, it passes.
4. Otherwise, the element is compared to all other elements on the page.
5. The minimum horizontal gap between the element is calculated as 24 CSS pixels,  
   minus the width of the element.
6. The minimum vertical gap between the element is calculated as 24 CSS pixels,  
   minus the height of the element.
7. If another element falls within the minimum horizontal or vertical gap, the 
   element fails, unless both are links that point to the same place.

## Further reading

* [Target Size (Minimum)](https://www.w3.org/WAI/WCAG22/Understanding/target-size-minimum.html)
* [Technique C42 - Using min-height and min-width to ensure sufficient target spacing](https://www.w3.org/WAI/WCAG22/Techniques/css/C42)

ensure-minimum-target-size

January 2026

December 2025

Capita

Title / URL	Issues
Services for transport operators \| Capitawww.capita.com/transport	1
Education services for schools, academies and LEAs \| Capitawww.capita.com/expertise/education/education-services	1
Sustainability and net zero \| Capitawww.capita.com/sustainability-and-net-zero	1
Procurement transformation & delivery services \| Capitawww.capita.com/expertise/procurement	1
Future of customer experience in financial services \| Capitawww.capita.com/industries/financial-services	1
Leading with AI: Capita technology solutions for clientswww.capita.com/services/ai-leading-evolution/our-ai-solutions	1
Resources to help telcos, media & tech companies transform CXwww.capita.com/industries/telecommunications	1
Public Services Procurement Frameworks \| Capitawww.capita.com/services/public-services-procurement-frameworks	1
Pensions administration, technology & consultancy \| Capitawww.capita.com/expertise/pensions	1
Place \| Creating sustainable, future-ready places \| Capitawww.capita.com/place	1

Ensure interactive components are far enough apart

Capita

Where this issue has occurred