Ensure links explain their purpose
Capita
From: WCAG 2.0 A 2.4.4
The purpose of a link should be clear from the text inside the link. Links like "learn more" are not helpful to users with accessible technology.
Where this issue has occurred
| Title / URL | Issues |
|---|---|
Strengthening utilities with empowered customerswww.capita.com/services/strengthening-utilities-empowered-customers | 7 |
Customer experience | Managed customer services | Capitawww.capita.com/expertise/customer-experience | 5 |
The human-centred way to manage collections | Capitawww.capita.com/collections | 5 |
Public Services Procurement Frameworks | Capitawww.capita.com/services/public-services-procurement-frameworks | 2 |
Services for police forces and the judiciary | Capitawww.capita.com/services/services-police-forces-and-judiciary | 2 |
Future of customer experience in financial services | Capitawww.capita.com/industries/financial-services | 1 |
Customer communications and digital services | Capitawww.capita.com/expertise/customer-communications-digital-services | 1 |
Property asset services for sustainable & compliant buildingswww.capita.com/property-asset-services | 1 |
Achieving net zero resources to help public sector organisationswww.capita.com/industries/achieving-net-zero | 1 |
Procurement transformation & delivery services | Capitawww.capita.com/expertise/procurement | 1 |
Only the top 10 issues are shown here