Ensure links explain their purpose
Capita
From: WCAG 2.0 A 2.4.4
The purpose of a link should be clear from the text inside the link. Links like "learn more" are not helpful to users with accessible technology.
Where this issue has occurred
Title / URL | Issues |
---|---|
Customer experience | Managed customer services | Capitawww.capita.com/expertise/customer-experience | 5 |
Leading with AI: Capita technology solutions for clientswww.capita.com/services/ai-leading-evolution/leading-ai-our-solutions | 5 |
Using AI responsibly | Capita's AI commitments and principleswww.capita.com/services/ai-leading-evolution/using-ai-responsibly | 5 |
Leading the AI evolution | Capita AI solutions and insightwww.capita.com/services/ai-leading-evolution | 5 |
Ai and our people | Capita AI experts | Employee experiencewww.capita.com/services/ai-leading-evolution/ai-and-our-people | 5 |
The human-centred way to manage collections | Capitawww.capita.com/collections | 4 |
Public Services Procurement Frameworks | Capitawww.capita.com/services/public-services-procurement-frameworks | 2 |
Services for police forces and the judiciary | Capitawww.capita.com/services/services-police-forces-and-judiciary | 2 |
Customer communications and digital services | Capitawww.capita.com/expertise/customer-communications-digital-services | 1 |
Property asset services for sustainable & compliant buildingswww.capita.com/property-asset-services | 1 |
Only the top 10 issues are shown here