The human-centred way to manage collections | Capita

Future of customer experience in financial services | Capita

Leading the AI evolution | Capita AI solutions and insight

First time visit: View without clicking anything

Local government services | Capita solutions

Place | Creating sustainable, future-ready places | Capita

Education services for schools, academies and LEAs | Capita

Procurement transformation & delivery services | Capita

Pensions consulting services | Capita

Public Services Procurement Frameworks | Capita

Do not link to an anchor on the page that does not exist. For example:
linking to `#content` without a valid destination such as `<body id="content"></body>`.

A common web design pattern is to use a named anchor to show an element via JavaScript, e.g.

```html
<a href="#foo" onclick="$('.bar').toggle();">Click me</a>
<div class="bar">
    This is some content.
</div>
``` 

In these cases, the anchor (`#foo`) should point to the `id` of the hidden element:

```html
<a href="#foo" onclick="$('#foo').toggle();">Click me</a>
<div id="foo">
    This is some content.
</div>
```

This way the semantic intent of the link is preserved, even without JavaScript. 
Note that doing so may require modification to your script, to prevent automatic 
scrolling to the named anchor.

linking-to-anchor-on-page-that-does-not-exist

September 2025

August 2025

Capita

Title / URL	Issues
The human-centred way to manage collections \| Capitawww.capita.com/collections	5
Future of customer experience in financial services \| Capitawww.capita.com/industries/financial-services	5
Leading the AI evolution \| Capita AI solutions and insightwww.capita.com/services/ai-leading-evolution	1
First time visit: View without clicking anythingwww.capita.com/	1
Local government services \| Capita solutionswww.capita.com/local-government	1
Place \| Creating sustainable, future-ready places \| Capitawww.capita.com/place	1
Education services for schools, academies and LEAs \| Capitawww.capita.com/expertise/education/education-services	1
Procurement transformation & delivery services \| Capitawww.capita.com/expertise/procurement	1
Pensions consulting services \| Capitawww.capita.com/expertise/pensions/pensions-consulting-services	1
Public Services Procurement Frameworks \| Capitawww.capita.com/services/public-services-procurement-frameworks	1

Avoid linking to anchors that do not exist

Capita

Where this issue has occurred