New customer info

New homeowners

New tenant guide

Paying rent and charges

Domestic abuse

First time visit: View without clicking anything

Training and jobs

B3Living

Energy and fuel

Garages

The purpose of a link should be clear from the text inside the link. Links like "learn more" are
not helpful to users with assistive technology.

Links should also avoid redundantly saying that they are links, e.g. "link to page" as screen
readers will read these out with the word "link" added, e.g. "link link to page".

Exceptions to these rules are allowed where the purpose of a link would be ambiguous to users 
in general.

link-purpose-a

January 2026

December 2025

B3 Living Limited

Title / URL	Issues
New customer infowww.b3living.org.uk/for-customers/new-customers/new-customer-info/	6
New homeownerswww.b3living.org.uk/for-customers/new-customers/new-homeowners/	6
New tenant guidewww.b3living.org.uk/for-customers/new-customers/new-tenant-guide/	6
Paying rent and chargeswww.b3living.org.uk/for-customers/rent-charges-and-benefits/pay-now/	5
Domestic abusewww.b3living.org.uk/for-customers/help-and-support/domestic-abuse/	4
First time visit: View without clicking anythingwww.b3living.org.uk/	4
Training and jobswww.b3living.org.uk/for-customers/help-and-support/training-and-jobs/	4
B3Livingwww.b3living.org.uk/	4
Energy and fuelwww.b3living.org.uk/for-customers/help-and-support/energy-and-fuel/	3
Garageswww.b3living.org.uk/for-customers/garages/	3

Ensure links explain their purpose

B3 Living Limited

Where this issue has occurred