Contact Us

Indiana American Water | We Keep Life Flowing

Billing & Payment Info

New Jersey American Water | We Keep Life Flowing

EEOE Information and Accommodation Requests

California American Water | We Keep Life Flowing

Illinois American Water | We Keep Life Flowing

Pennsylvania American Water | We Keep Life Flowing

Missouri American Water | We Keep Life Flowing

Kentucky American Water | We Keep Life Flowing

All interactive components on a page, such as buttons or menus, should be far enough apart 
from other interactive areas, to avoid them being used by mistake. 

This ensures people with motor impairments can easily click or tap on the right element.

## How to fix

* Ensure all interactive elements are at least 24 CSS pixels wide and tall
* OR ensure there is at least 24 CSS pixels (minus the width and height of the element)
  between each interactive element

## Methodology

This check is run on both the mobile and desktop versions of every page. Results
for each may differ.

1. All interactive elements are identified, including buttons, links, and form controls.
2. If an element is not normally visible, it is ignored. This includes elements which
   are positioned offscreen or cropped (e.g. for 'screen-reader only' text).
3. If an element is larger than 24 CSS pixels in both dimensions, it passes.
4. Otherwise, the element is compared to all other elements on the page.
5. The minimum horizontal gap between the element is calculated as 24 CSS pixels,  
   minus the width of the element.
6. The minimum vertical gap between the element is calculated as 24 CSS pixels,  
   minus the height of the element.
7. If another element falls within the minimum horizontal or vertical gap, the 
   element fails, unless both are links that point to the same place.

## Further reading

* [Target Size (Minimum)](https://www.w3.org/WAI/WCAG22/Understanding/target-size-minimum.html)
* [Technique C42 - Using min-height and min-width to ensure sufficient target spacing](https://www.w3.org/WAI/WCAG22/Techniques/css/C42)

ensure-minimum-target-size

September 2025

August 2025

American Water Works Company Inc

	Title / URL	Issues
	Contact Usamwater.com/corp/contact-us	30
	Indiana American Water \| We Keep Life Flowingamwater.com/inaw/	20
	Billing & Payment Infowww.amwater.com/corp/Customers-and-Communities/billing-payment-info	17
	New Jersey American Water \| We Keep Life Flowingamwater.com/njaw/	14
	EEOE Information and Accommodation Requestswww.amwater.com/corp/Careers/EEOE-Information-and-Accommodation-Requests	14
	California American Water \| We Keep Life Flowingamwater.com/caaw/	12
	Illinois American Water \| We Keep Life Flowingamwater.com/ilaw/	10
	Pennsylvania American Water \| We Keep Life Flowingamwater.com/paaw/	9
	Missouri American Water \| We Keep Life Flowingamwater.com/moaw/	8
	Kentucky American Water \| We Keep Life Flowingamwater.com/kyaw/	8

Ensure interactive components are far enough apart

American Water Works Company Inc

Where this issue has occurred