Keith Bowen | AlticeUSA

Brands | AlticeUSA

About | AlticeUSA

Shuvankar Roy | AlticeUSA

News & Articles | AlticeUSA

Feature | AlticeUSA

Michael Olsen | AlticeUSA

Lisa Gonzalez Anselmo | AlticeUSA

Marc Sirota | AlticeUSA

Privacy Notice | AlticeUSA

Users must be able to magnify the contents of a web page by up to 200%. In modern 
browsers this is almost always possible unless the page chooses to disable it.

Websites should avoid using the meta viewport tag to disable pinch-to-zoom. This behavior
is highly discouraged for accessibility and usability on mobile devices.

Generally the code causing this issue looks like this:

```html
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
```

Here the use of `user-scaleable=no` asks the browser not to allow user zoom. 

iOS no longer allows websites to disable pinch-to-zoom, and ignores this part of the
viewport tag. Therefore to replicate this issue you must use an Android device.

ensure-text-can-resize

June 2025

May 2025

Altice USA

Title / URL	Issues
Keith Bowen \| AlticeUSAwww.alticeusa.com/about/leadership/keith-bowen	1
Brands \| AlticeUSAwww.alticeusa.com/brands	1
About \| AlticeUSAwww.alticeusa.com/about	1
Shuvankar Roy \| AlticeUSAwww.alticeusa.com/about/leadership/shuvankar-roy	1
News & Articles \| AlticeUSAwww.alticeusa.com/news	1
Feature \| AlticeUSAwww.alticeusa.com/news/feature	1
Michael Olsen \| AlticeUSAwww.alticeusa.com/about/leadership/michael-olsen	1
Lisa Gonzalez Anselmo \| AlticeUSAwww.alticeusa.com/about/leadership/lisa-gonzalez-anselmo	1
Marc Sirota \| AlticeUSAwww.alticeusa.com/about/leadership/marc-sirota	1
Privacy Notice \| AlticeUSAwww.alticeusa.com/privacy-notice	1

Ensure pinch-to-zoom is enabled

Altice USA

Where this issue has occurred